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POLICIES

 SUCCESS UNLIMITED, INC

CONSUMER RIGHTS POLICY

The mission of Success Unlimited is to maximize the independence of people with disabilities who live and work in their community. It is the responsibility of Success Unlimited personnel to provide the necessary supports and guidance to ensure consumers have a thorough understanding of their rights and the corresponding responsibilities. Training will be provided for Success Unlimited, Inc. employees utilizing the Bill of Rights & The Universal Declaration of Human rights as reference guides. Staff will assist where help is needed in exercising individual rights, while respecting the rights of others. Restrictions to rights must have the consent of the individual and/or team members in instances where individuals need assistance with decision making. A plan to decrease and/or remove these restrictions should be incorporated into each individual's program plan.

Policy Handbook

Revised 6.05

SUCCESS UNLIMITED, INC

POLICY ON CONSUMER INPUT

The goal of Success Unlimited is to achieve the highest degree of

independence possible for each individual while offering adequate support to maintain long-term employment and independent living. Consumers and/or their representatives are provided opportunities to shape the direction of agency services. This is accomplished by various means including consumer representatives on the board of directors and satisfaction surveys. Success Unlimited, Inc. actively recruits persons with disabilities or consumer representatives to serve on the board of directors. This offers the best opportunity to identify the needs of individuals who are currently recipients of services as well as those who may have future needs. Consumers and/or consumer representatives will comprise one-third of the governing board. This will ensure consumer input that values the perspective of those individuals receiving services. Annual surveys of consumers served provide feedback to the agency on positive and negative aspects of training and support services and are evaluated to determine ways to change & enhance service provision.

 Policy Handbook

 Revised 06.0

SUCCESS UNLIMITED, INC.

POLICY ON ACCESSIBILITY

All agency services, employment and volunteer opportunities are available to all qualified persons with disabilities. This agency is an equal opportunity employer and offers employment to qualified persons with disabilities whenever possible. This includes persons who may or may not need job coach support to maintain their employment. It is this agency's belief that we must set standards for other community businesses to follow by demonstrating that persons with disabilities can be productive and effective employees when given the opportunity. This agency is currently barrier free. Every effort will be expended to maintain the physical accessibility of the agency premises. Modifications to job descriptions and special adaptation of job duties will allow employees with disabilities to complete their job responsibilities to meet the agency's needs.

Policy Handbook

Revised 06.05

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